TERMS & CONDITIONS
I GENERAL TERMS
THIS WEBSITE IS OWNED AND OPERATED BY SOIXANTE OÜ (REG. NO: 16029106; ADDRESS: TEDRE 81-47, TALLINN 10616, ESTONIA). ALL PRODUCTS ARE PRODUCED BY SOIXANTE OÜ.
THE CONDITIONS APPLY TO THE LEGAL RELATIONSHIPS THAT ARISE BETWEEN THE CUSTOMER (HENCEFORTH REFERRED TO AS THE CUSTOMER) AND SOIXANTE OÜ (HENCEFORTH REFERRED TO AS THE SELLER) AS THE OWNER OF THE SHOPPING ENVIRONMENT LOCATED ON WWW.PATRICKSOOME.COM
(HENCEFORTH REFERRED TO AS THE ONLINE STORE) WHEN PRODUCTS ARE BOUGHT FROM THE ONLINE STORE.
IN ADDITION TO THESE CONDITIONS, THE LEGAL RELATIONSHIPS THAT COME IN EFFECT WHEN PRODUCTS ARE BOUGHT FROM THE ONLINE STORE ARE ALSO REGULATED BY THE LEGISLATION OF THE REPUBLIC OF ESTONIA.
UPON MAKING A PURCHASE, THE CUSTOMER ACCEPTS THE TERMS AND CONDITIONS OF THE ONLINE STORE AND IS OBLIGATED TO FOLLOW THEM.
II PRODUCTS
ALL AVAILABLE PRODUCTS DISPLAYED IN THE ONLINE STORE CAN BE ADDED TO CART. PRODUCTS MARKED AS OUT OF STOCK ARE CURRENTLY UNAVAILABLE.
DISPLAYED PRODUCT PHOTOS ARE ILLUSTRATIVE AND MAY DIFFER FROM THE ACTUAL PRODUCT.
WHEN THE CUSTOMER HAS PAID FOR THE PRODUCT, THE ONLINE STORE WILL SEND A CONFIRMATION TO THE CUSTOMER’S EMAIL ADDRESS.
THE CONTRACT OF SALE BETWEEN THE SELLER AND CUSTOMER ENTERS INTO FORCE AFTER THE PURCHASE PRICE IS TRANSFERRED TO THE SELLER’S BANK ACCOUNT.
III PRICES
THE VALID PRICE IS THE CURRENT PRICE AT THE MOMENT WHEN AN ORDER IS PLACED WITH THE WEBSTORE. THE PRICES OF ARTICLES ARE QUOTED EXCLUDED OF VAT AND ARE DISPLAYED ON THE SITE IN EUROS (€), UNLESS STATED OTHERWISE.
THE PRICES QUOTED IN THE WEBSTORE ARE EXCLUDED OF POSTAGE AND ADMINISTRATION COSTS.
THE SELLER’S PRICES CAN BE CHANGED AT ANY TIME. FOR ANY ORDERS, THE PRICE CHARGED WILL BE THE ONE INDICATED AT THE TIME OF THE PURCHASE, SUBJECT TO AVAILABILITY AT THIS DATE.
IV PAYMENT
THE CUSTOMER CAN PAY FOR THE ORDER SAFELY BY DEBIT/CREDIT CARD, PAYPAL OR BY MAKING A BANK TRANSFER IN ACCORDANCE WITH THE ISSUED INVOICE.
THE SELLER DOES NOT HAVE ANY ACCESS TO THE CUSTOMERS BANK OR CREDIT CARD INFORMATION.
V SHIPPING
ALL ITEMS AVAILABLE FOR PURCHASE ON THE ONLINE STORE ARE MADE TO ORDER. THE SELLER DISPATCHES ALL ORDERS AS SOON AS POSSIBLE BUT NOT LATER THAN 15 BUSINESS DAYS.
THE CUSTOMER IS OBLIGATED TO PROVIDE THE NECESSARY AND CORRECT INFORMATION TO COMPLETE THE ORDER. THE SELLER TAKES NO RESPONSIBILITY FOR NOT BEING ABLE TO EXECUTE THE ORDER OR ANY CONSEQUENCES THAT ARISE DUE TO INCORRECT INFORMATION GIVEN BY THE CUSTOMER DURING THE PLACEMENT OF THE ORDER.
IF ANY DETAILS PROVIDED BY THE USER ARE INCORRECT, RESULTING IN A LOST OR DELAYED ORDER, THE SELLER IS NOT LIABLE FOR ANY LOSSES INCURRED BY THE USER. IF ANY DETAILS PROVIDED BY THE USER ARE INCORRECT, RESULTING IN AN ORDER THAT IS RETURNED TO THE SELLER AFTER HAVING BEEN DISPATCHED, THE USER IS LIABLE TO PAY ANY FURTHER SHIPPING COSTS INCURRED.
INTERNATIONAL SHIPPING IS DONE THROUGH DIFFERENT SERVICES DEPENING ON THE LOCATION OF THE CUSTOMER (MOSTLY THROUGH ESTONIAN POSTAL OFFICE). OTHER KIND OF SHIPPING (DHL, UPS, FEDEX) IS POSSIBLE WHEN REQUESTED.
FLAT RATE OF SHIPPING IN MOST OF EUROPEAN UNION (AND INTERNATIONALLY) IS 20€. THE PRICE INCLUDES ALSO THE INSURANCE OF THE PACKAGE. IF YOUR COUNTRY IS NOT AVAILABLE DURING THE CHECKOUT, PLEASE GET IN CONTACT WITH US.
VI RETURNS & REFUNDS
PATRICK SOOME DOES NOT OFFER THE POSSIBILITY TO RETURN ANY PURCHASED ITEMS. AS ALL OF THE ITEMS ARE MADE TO ORDER AND CUSTOM MADE, WE CAN’T ACCEPT ANY RETURNS. THERE COULD BE SPECIAL OCCASIONS DEPENDING ON THE NATURE OF THE RETURN APPLICATION. PLEASE EMAIL HELLO@PATRICKSOOME.COM WITH YOUR REQUEST. IN CASE WE HAVE APPROVED THE RETURN, WE STRONGLY RECOMMEND THAT YOU SEND YOUR ORDER BACK TO US BY INSURED AND TRACKED DELIVERY.
PRODUCT MUST BE SENT BACK IN ORIGINAL PACKAGING AND WITH NO MARKS OF WEARING. REFUND WILL BE ISSUED FROM THAT MOMENT ON AND NO LATER THAN 30 DAYS AFTER RECEIVING THE PRODUCT.
VII PRIVACY
IN THE EVENT OF PLACING A WEBSHOP ORDER WE NEED YOUR NAME, E-MAIL ADDRESS, SHIPPING AND BILLING ADDRESS, PHONE NUMBER AND PAYMENT DETAILS SO WE CAN PROCESS YOUR ORDER AND TO KEEP YOU UP TO DATE ON THE ORDER STATUS. THE SELLER COLLECTS AND USES YOUR PERSONAL INFORMATION TO OPERATE ITS WEBSITE(S) AND DELIVER THE SERVICES YOU HAVE REQUESTED. THE SELLER WILL NOT SELL, TRADE OR RENT USERS PERSONAL IDENTIFICATION INFORMATION TO A THIRD PARTY AND WILL ONLY SHARE THIS INFORMATION WITH THIRD PARTIES WHEN IT INVOLVES YOUR ORDER PROCEDURE.
VIII INTELLECTUAL PROPERTY
ALL THE CONTENT AVAILABLE ON THE ONLINE STORE, INCLUDING, BUT NOT LIMITED TO, TEXT, GRAPHICS, LOGOS AND IMAGES (HENCEFORTH REFERRED TO AS THE CONTENT) IS THE PROPERTY OF THE ONLINE STORE AND IS PROTECTED BY ESTONIAN AND INTERNATIONAL COPYRIGHT LAWS. IT IS NOT ALLOWED TO USE, REPRODUCE, DUPLICATE, COPY, SELL, MODIFY, OR OTHERWISE EXPLOIT THE CONTENT IN FULL OR IN PART, FOR ANY PURPOSE WITHOUT LINKING THE ORIGINAL SOURCE. IF THE CONTENT HAS BEEN USED AGAINST THE WILL OF THE ONLINE STORE (WWW.PATRICKSOOME.COM & SOIXANTE OÜ), A FINE OF € 3,000 WILL BE IMPOSED ON THE USER.
PRIVACY & COOKIES POLICY
COOKIE POLICY FOR PATRICKSOOME.COM
THIS IS THE COOKIE POLICY FOR PATRICKSOOME.COM, ACCESSIBLE FROM HTTPS://PATRICKSOOME.COM/
I WHAT ARE COOKIES
AS IS COMMON PRACTICE WITH ALMOST ALL PROFESSIONAL WEBSITES THIS SITE USES COOKIES, WHICH ARE TINY FILES THAT ARE DOWNLOADED TO YOUR COMPUTER, TO IMPROVE YOUR EXPERIENCE. THIS PAGE DESCRIBES WHAT INFORMATION THEY GATHER, HOW WE USE IT AND WHY WE SOMETIMES NEED TO STORE THESE COOKIES. WE WILL ALSO SHARE HOW YOU CAN PREVENT THESE COOKIES FROM BEING STORED HOWEVER THIS MAY DOWNGRADE OR 'BREAK' CERTAIN ELEMENTS OF THE SITES FUNCTIONALITY.
II HOW WE USE COOKIES
WE USE COOKIES FOR A VARIETY OF REASONS DETAILED BELOW. UNFORTUNATELY IN MOST CASES THERE ARE NO INDUSTRY STANDARD OPTIONS FOR DISABLING COOKIES WITHOUT COMPLETELY DISABLING THE FUNCTIONALITY AND FEATURES THEY ADD TO THIS SITE. IT IS RECOMMENDED THAT YOU LEAVE ON ALL COOKIES IF YOU ARE NOT SURE WHETHER YOU NEED THEM OR NOT IN CASE THEY ARE USED TO PROVIDE A SERVICE THAT YOU USE.
III DISABLING COOKIES
YOU CAN PREVENT THE SETTING OF COOKIES BY ADJUSTING THE SETTINGS ON YOUR BROWSER (SEE YOUR BROWSER HELP FOR HOW TO DO THIS). BE AWARE THAT DISABLING COOKIES WILL AFFECT THE FUNCTIONALITY OF THIS AND MANY OTHER WEBSITES THAT YOU VISIT. DISABLING COOKIES WILL USUALLY RESULT IN ALSO DISABLING CERTAIN FUNCTIONALITY AND FEATURES OF THE THIS SITE. THEREFORE IT IS RECOMMENDED THAT YOU DO NOT DISABLE COOKIES.
IV THE COOKIES WE SET
IV.I ACCOUNT RELATED COOKIES
IF YOU CREATE AN ACCOUNT WITH US THEN WE WILL USE COOKIES FOR THE MANAGEMENT OF THE SIGNUP PROCESS AND GENERAL ADMINISTRATION. THESE COOKIES WILL USUALLY BE DELETED WHEN YOU LOG OUT HOWEVER IN SOME CASES THEY MAY REMAIN AFTERWARDS TO REMEMBER YOUR SITE PREFERENCES WHEN LOGGED OUT.
IV.II LOGIN RELATED COOKIES
WE USE COOKIES WHEN YOU ARE LOGGED IN SO THAT WE CAN REMEMBER THIS FACT. THIS PREVENTS YOU FROM HAVING TO LOG IN EVERY SINGLE TIME YOU VISIT A NEW PAGE. THESE COOKIES ARE TYPICALLY REMOVED OR CLEARED WHEN YOU LOG OUT TO ENSURE THAT YOU CAN ONLY ACCESS RESTRICTED FEATURES AND AREAS WHEN LOGGED IN.
IV.III ORDERS PROCESSING RELATED COOKIES
THIS SITE OFFERS E-COMMERCE OR PAYMENT FACILITIES AND SOME COOKIES ARE ESSENTIAL TO ENSURE THAT YOUR ORDER IS REMEMBERED BETWEEN PAGES SO THAT WE CAN PROCESS IT PROPERLY.
IV.IV SITE PREFERENCES COOKIES
IN ORDER TO PROVIDE YOU WITH A GREAT EXPERIENCE ON THIS SITE WE PROVIDE THE FUNCTIONALITY TO SET YOUR PREFERENCES FOR HOW THIS SITE RUNS WHEN YOU USE IT. IN ORDER TO REMEMBER YOUR PREFERENCES WE NEED TO SET COOKIES SO THAT THIS INFORMATION CAN BE CALLED WHENEVER YOU INTERACT WITH A PAGE IS AFFECTED BY YOUR PREFERENCES.
IV.V THIRD PARTY COOKIES
IN SOME SPECIAL CASES WE ALSO USE COOKIES PROVIDED BY TRUSTED THIRD PARTIES. THE FOLLOWING SECTION DETAILS WHICH THIRD PARTY COOKIES YOU MIGHT ENCOUNTER THROUGH THIS SITE.
FROM TIME TO TIME WE TEST NEW FEATURES AND MAKE SUBTLE CHANGES TO THE WAY THAT THE SITE IS DELIVERED. WHEN WE ARE STILL TESTING NEW FEATURES THESE COOKIES MAY BE USED TO ENSURE THAT YOU RECEIVE A CONSISTENT EXPERIENCE WHILST ON THE SITE WHILST ENSURING WE UNDERSTAND WHICH OPTIMISATIONS OUR USERS APPRECIATE THE MOST.
AS WE SELL PRODUCTS IT'S IMPORTANT FOR US TO UNDERSTAND STATISTICS ABOUT HOW MANY OF THE VISITORS TO OUR SITE ACTUALLY MAKE A PURCHASE AND AS SUCH THIS IS THE KIND OF DATA THAT THESE COOKIES WILL TRACK. THIS IS IMPORTANT TO YOU AS IT MEANS THAT WE CAN ACCURATELY MAKE BUSINESS PREDICTIONS THAT ALLOW US TO MONITOR OUR ADVERTISING AND PRODUCT COSTS TO ENSURE THE BEST POSSIBLE PRICE.
V MORE INFORMATION
HOPEFULLY THAT HAS CLARIFIED THINGS FOR YOU AND AS WAS PREVIOUSLY MENTIONED IF THERE IS SOMETHING THAT YOU AREN'T SURE WHETHER YOU NEED OR NOT IT'S USUALLY SAFER TO LEAVE COOKIES ENABLED IN CASE IT DOES INTERACT WITH ONE OF THE FEATURES YOU USE ON OUR SITE.HOWEVER IF YOU ARE STILL LOOKING FOR MORE INFORMATION THEN YOU CAN CONTACT US THROUGH ONE OF OUR PREFERRED CONTACT METHODS:
EMAIL: HELLO@PATRICKSOOME.COM